Legal Stuff

EFFECTIVE DATE

March 5, 2024

PLEASE READ THIS AFFILIATE PROGRAM AGREEMENT CAREFULLY

This is a contract between you (the “Affiliate”) and us (“Hypermedica”). It describes how we will work together and other aspects of our business relationship. It is a legal document so some of the language is necessarily “legalese” but we have tried to make it as readable as possible.

The Affiliate Program Agreement applies to your participation in our Affiliate Program (the “Affiliate Program”).  These terms are so important that we cannot have you participate in our Affiliate Program unless you agree to them.

We periodically update these terms. We might also choose to replace these terms in their entirety if, for example, the Affiliate Program changes, ends, or becomes part of an existing program, including our partner programs. If we update or replace the terms, we or the Affiliate Tool will let you know via electronic means, which may include an in-app notification or by email. If you don’t agree to the update or replacement, you can choose to terminate as we describe below.

DEFINITIONS

“Hypermedica Affiliate” means a company owned, operated, or controlled by Hypermedica.

“Affiliate Program” means our affiliate program as described in this Agreement.

“Affiliate Lead” means a customer prospect who clicks on the Affiliate Link that we have made available to you via the Affiliate Tool. 

“Affiliate Link” means the unique tracking link you place on your site or promote through other channels.

“Affiliate Policies” means the policies applicable to affiliates that we may make available to you from time to time.

“Affiliate Tool” means the tool that we make available to you upon your acceptance into the Affiliate Program and for you to use to participate in the Affiliate Program.

"Agreement" means this Affiliate Program Agreement and all materials referred to or linked to in here.

“Commission” means an amount described in the Affiliate Tool (or if applicable, in the Program Policies) for each Customer Transaction.

“Customer” means the authorized actual user of Hypermedica Products who has purchased or signed up for the Hypermedica products after being an Affiliate Lead.

“Customer Transactions” means those transactions by Affiliate Leads that are eligible for Commission under the ‘Customer Transactions’ section of this Agreement. Customer Transactions may include customer purchases or customer signups, as further described in the Affiliate Tool.

"Customer Data" means all information that Customer submits or collects via the Hypermedica Products and all materials that Customer provides or posts, uploads, inputs, or submits for public display through the Hypermedica Products.

"Hypermedica Content" means all information, data, text, messages, software, sound, music, video, photographs, graphics, images, and tags that we incorporate into our services.

“Hypermedica Products” means both the Subscription Service and Other Products.

“Program Policies Page” means the landing page: https://www.hypermedica.com/partners/affiliates/program-policies where we will provide all the up-to-date guidelines and policies for the Affiliate Program.

“Other Products” means those products and services that we offer, that are not included in the Subscription Service (as detailed below); and, for this Agreement, Other Products include all our virtual care and telehealth software, legacy sales, and any implementation, customization, training, consulting, additional support or other professional services, or fees for third-party products or services.

“Subscription Service” means our web-based virtual care and telehealth software that is subscribed to, developed, operated, and maintained by us, accessible via https://hypermedica.com or another designated URL, and add-on products to our sales software. For this Agreement, the Subscription Service does not include our legacy sales products, any implementation, customization, training, consulting, additional support, or other professional services, or fees for third-party products or services.

"We", "us", “our”, and “Hypermedica” means Mdustry, LLC.

“You” and “Affiliate” means the party, other than Hypermedica, entering into this Agreement and participating in the Affiliate Program.

NON-EXCLUSIVITY

This Agreement does not create an exclusive agreement between you and us. Both you and we will have the right to recommend similar products and services of third parties and to work with other parties in connection with the design, sale, installation, implementation, and use of similar services and products of third parties.

AFFILIATE ACCEPTANCE

Once you complete an application to become an Affiliate, we will review your application and notify you whether you have been accepted to participate in the Affiliate Program, or not.  Before we accept an application, we may want to review your application with you, so we may reach out to you for more information. We may require that you complete certain requirements or certification(s) before we accept your application. If we do not notify you that you are accepted to participate in the Affiliate Program within thirty (30) days of your application, your application is considered to be rejected.

If you are accepted to participate in the Affiliate Program, then upon notification of acceptance, the terms and conditions of this Agreement shall apply in full force and effect, until terminated, under the terms set forth below.  Further, you will need to complete any enrollment criteria set out in the Program Policies Page, if applicable. Failure to complete any enrollment criteria within thirty (30) days of your acceptance will result in the immediate termination of this Agreement and you will no longer be able to participate in the Affiliate Program.

Your acceptance and participation in the Affiliate Program do not mean that you will be accepted into any of our Hypermedica Partner Programs, including our Solutions Partner Program or our App Partner Program. To participate in these programs, you will need to apply under the relevant application procedure.

You will always comply with the terms and conditions of this Agreement, including any applicable Program Policies.

CUSTOMER TRANSACTIONS 

Affiliate Program Limits

Each accepted Affiliate Lead will expire according to the information provided in the Affiliate Tool (or if applicable, in the Program Policies) from the date the Affiliate Lead clicked on the Affiliate Link that was made available by you. We will pay you Commission as described in the Affiliate Tool (or if applicable, in the Program Policies) for each new Customer who completes an applicable Customer Transaction after clicking on an Affiliate Lead made available by you if you remain eligible to receive Commission under the terms of this Agreement.  The start of the Customer’s subscription is determined by the date of the first purchase or sign-up (as applicable) of the Subscription Service by the Customer, and you will receive a Commission payment for that Customer Transaction only, regardless of any additional purchases made by that customer during their Subscription Service. For example, if the initial Customer Transaction is for one user of Sales Hub Professional, and there is a subsequent purchase by that same customer for an additional user of Sales Hub Professional for the same subscription, the Affiliate will receive Commission for the initial user purchase only. The Affiliate will not be entitled to receive Commission on any additional purchases of Hypermedica Products by that same Customer.

1. Eligibility.

To be eligible for Commission (i) an Affiliate Lead must be accepted and valid under the ‘Acceptance and Validity’ section, (ii) a Customer Transaction must have occurred, (iii) a Customer must remain a customer during the locking period in the Affiliate Tool (or if applicable, in the Program Policies). You are not eligible to receive Commission or any other compensation from us based on transactions for Other Products or if: (i) such compensation is disallowed or limited by federal, state or local law or regulation in the United States or the laws or regulations of your jurisdiction; (ii) the applicable Customer objects to or prohibits such compensation or excludes such compensation from its payments to us or Hypermedica Affiliates; (iii) the Customer has paid or will pay such commissions, referral fees, or other compensation directly to you, (iv) the Commission payment has been obtained by fraudulent means, misuse of the Affiliate Link, in violation of any Affiliate Program Policies that we make available to you, misuse of the Affiliate Tool or by any other means that we deem to breach the spirit of the Affiliate Program, or (v) the Customer participates in our Solutions Partner Programs and is eligible to receive commission in relation to the Customer Transaction under this program. If at any point you are eligible to receive a revenue share payment or commission under another Program at Hypermedica, that payment amount will not change based on your participation in the Affiliate Program. For example, you will not be able to receive the Commission set out in this Agreement on any Partner Transaction that was completed whilst participating as a partner in the Solutions Partner Program (as defined in the Solutions Partner Program Agreement). In competitive situations with other affiliates, we may elect to provide the Commission to the affiliate that we deem to be the most eligible for Commission, at our discretion. We may discontinue Commission payments should any of the eligibility criteria outlined in this subsection fail to be met at any time. 

1. Acceptance and Validity. 

You will only be eligible for a Commission payment for any Customer Transactions that are derived from Affiliate Leads generated by the Affiliate Link that we make available to you and are accepted by Hypermedica. An Affiliate Lead will be considered valid and accepted if, in our reasonable determination: (i) it is a new potential customer of ours, and (ii) is not, at the time of submission or sixty (60) days prior, one of our pre-existing customers, or involved in our active sales process. Notwithstanding the foregoing, we may choose not to accept an Affiliate Lead at our reasonable discretion. If an Affiliate Lead does not purchase the Subscription Service within the period described on the Affiliate Tool (or if applicable, in the Program Policies) of their first click on the Affiliate Link, you will not be eligible for a Commission payment, even if the Affiliate Lead decides to purchase after the period has expired.  An Affiliate Lead is not considered valid if its first click on the Affiliate Link is after this Agreement has expired or terminated. Engagement with Prospects.  Once we have received the Affiliate Lead information, we may elect to engage with the prospect directly, regardless of whether or not the Affiliate Lead is valid. If an Affiliate Lead is not valid then we may choose to maintain it in our database and we may choose to engage with such Affiliate Lead. Any engagement between Hypermedica and an Affiliate Lead will be at Hypermedica’s discretion.

1. Commission and Payment. 

To receive payment under this Agreement, you must have: (i) agreed to the terms of this Agreement (generally completed through the Affiliate Tool); (ii) completed all steps necessary to create your account in the Affiliate Tool under our directions, (iii) have a valid and up-to-date payment method in the  Affiliate Tool with such account (iv) completed all required tax documentation for the Affiliate Tool to process any payments that may be owed to you.

1. Requirements for Payment; Forfeiture. 

Notwithstanding the foregoing or anything to the contrary in this Agreement, if any of the requirements outlined in section 4(a)(i-iv) remain outstanding for six (6) months immediately following the close of a Customer Transaction, then your right to receive Commission arising from all Customer Transactions with the associated Customer will be forever forfeited (each, a “Forfeited Transaction”). We will have no obligation to pay you the Commission associated with a Forfeited Transaction. Once you comply with all the requirements in section 5(a)(i-iv), then you will be eligible to receive Commission on Customer Transactions, if these Customer Transactions do not involve the same Customer associated with a Forfeited Transaction.

1. Commission Payment. 

We or the Affiliate Tool will determine the currency in which we pay the Commission, as well as the applicable conversion rate. We will not pay more than one Commission payment or other similar referral fee on any given Customer Transaction (unless we choose to at our discretion). 

1. Taxes.

You are responsible for payment of all taxes and fees (including bank fees) applicable to the Commission. All amounts payable by us to you are subject to offset by us against any amounts owed by you to us. Commission Amounts. We reserve the right to alter or change the Commission amount as per the Affiliate Tool. 

TRAINING AND SUPPORT

We may make available to you, without charge, various webinars and other resources made available as part of our Affiliate Program. If we make such resources available to you, you will encourage your sales representatives and/or other relevant personnel to participate in training and/or other certifications as we recommend and may make available to you from time to time. We may change or discontinue any or all parts of the Affiliate Program benefits or offerings at any time without notice.

TRADEMARKS

You grant to us a nonexclusive, nontransferable, royalty-free right to use and display your trademarks, service marks, and logos (“Affiliate Marks”) in connection with the Affiliate Program and this Agreement.

During the term of this Agreement, if we make our trademark available to you within the Affiliate Tool, you may use our trademark if you follow the usage requirements in this section.  You must: (i) only use the images of our trademark that we make available to you, without altering them in any way; (ii) only use our trademarks in connection with the Affiliate Program and this Agreement; (iii) comply with our vendor kit and Trademark Usage Guidelines; and (iv) immediately comply if we request that you discontinue use.  You must not: (i) use our trademark misleadingly or disparagingly; (ii) use our trademark in a way that implies we endorse, sponsor, or approve of your services or products; or (iii) use our trademark in violation of applicable law or connection with an obscene, indecent, or unlawful topic or material.

PROPRIETARY RIGHTS 

1. Hypermedica’s Proprietary Rights.  

No license to any software is granted by this Agreement. Hypermedica Products are protected by intellectual property laws. The Hypermedica Products belong to and are the property of us or our licensors (if any). We retain all ownership rights in the Hypermedica Products. You agree not to copy, rent, lease, sell, distribute, or create derivative works based on the Hypermedica Content, or the Hypermedica Products in whole or in part, by any means, except as expressly authorized in writing by us. If you wish to use Hypermedica Content, you must comply with our Content Usage Guidelines. Hypermedica, the H Design, the Hypermedica logos, and other marks that we use from time to time are our trademarks and you may not use them without our prior written permission, except as otherwise outlined in this Agreement.

 
We encourage all customers, affiliates, and partners to comment on the Hypermedica Products, provide suggestions for improving them, and vote on suggestions they like. You agree that all such comments and suggestions will be non-confidential and that we own all rights to use and incorporate them into the Hypermedica Products, without payment to you.

1. Customer’s Proprietary Rights. 

As between you and Customer, Customer retains the right to access and use the Customer portal associated with the Hypermedica Products. For the avoidance of doubt, Customer will own and retain all rights to the Customer Data.

CONFIDENTIALITY  

As used herein, “Confidential Information” means all confidential information disclosed by a party ("Disclosing Party") to the other party (“Receiving Party”), (i) whether orally or in writing, that is designated as confidential, and (ii) Hypermedica customer and prospect information, whether or not otherwise designated as confidential. Confidential Information does not include any information that (i) is or becomes generally known to the public without breach of any obligation owed to the Disclosing Party or (ii) was known to the Receiving Party before its disclosure by the Disclosing Party without breach of any obligation owed to the Disclosing Party.  The Receiving Party shall: (i) protect the confidentiality of the Confidential Information of the Disclosing Party using the same degree of care that it uses with its confidential information, but in no event less than reasonable care, (ii) not use any Confidential Information of the Disclosing Party for any purpose outside the scope of this Agreement, (iii) not disclose Confidential Information of the Disclosing Party to any third party, and (iv) limit access to Confidential Information of the Disclosing Party to its employees, contractors and agents. The Receiving Party may disclose Confidential Information of the Disclosing Party if required to do so under any federal, state, or local law, statute, rule or regulation, subpoena, or legal process.

OPT-OUT AND UNSUBSCRIBING

You will comply promptly with all opt-out, unsubscribe, "do not call" and "do not send" requests.  For the duration of this Agreement, you will establish and maintain systems and procedures appropriate to effectuate all opt-out, unsubscribe, "do not call" and "do not send" requests.

TERM AND TERMINATION

1. Term. 

This Agreement will apply for as long as you participate in the Affiliate Program until terminated.

1. Termination Without Cause.  

Both you and we may terminate this Agreement on fifteen (15) days' written notice to the other party.

1. Termination for Agreement Changes. 

If we update or replace the terms of this Agreement, you may terminate this Agreement on five (5) days written notice to us, if you send us written notice within ten (10) days after we send you notice of the change.

1. Termination for Cause.  

We may terminate this Agreement: (i) upon thirty (30) days’ notice to you of a material breach if such breach remains uncured at the expiration of such period, (ii) upon fifteen (15) days' notice to you of non-payment of any amount due to us if such amount remains unpaid at the expiration of such period, (iii) immediately, if you become the subject of a petition in bankruptcy or any other proceeding relating to insolvency, receivership, liquidation or assignment for the benefit of creditors, (iv) immediately, if you breach the terms applicable to your subscription with us (if you have one), including if you default on your payment obligations to us or our affiliate, or (v) immediately, if we determine that you are acting, or have acted, in a way that has or may negatively reflect on or affect us, our prospects, or our customers.

1. Effects of Expiration/Termination.  

Expiration of this Agreement, and termination of this Agreement: (i) without cause by us,(ii) by you with cause, (iii) by you according to the ‘Termination for Agreement Changes’ section, shall not affect our obligation to pay you a Commission, so long as the related payment by the Customer Transaction is recognized by us within thirty (30) days after the date of such termination or expiration and provided that in no event shall you be entitled to payment of Commission under this Agreement if you are eligible to receive a revenue share payment under the Solutions Partner Program Agreement. We will not pay you fees on Customer Transactions recognized by us after thirty (30) days after the date of such termination or expiration set out above.  Provided however, in the event of termination without cause by you, or for cause by us, our obligation to pay and your right to receive any Commission will terminate upon the date of such termination, regardless of whether you would have otherwise been eligible to receive Commission before the date of termination. Except as expressly outlined in this section, you are not eligible to receive a Commission payment after the expiration or termination of this Agreement. Upon termination or expiration, you will discontinue all use of and delete the Affiliate Tool that we make available to you for your participation in the Affiliate Program. Upon termination or expiration, an Affiliate Lead is not considered valid, and we may choose to maintain it in our database and engage with such a prospect. 
Upon termination or expiration, you will immediately discontinue all use of our trademark and references to this Affiliate Program from your website(s) and other collateral. For the avoidance of doubt, termination or expiration of this Agreement shall not cause a Customer’s subscription agreement to be terminated.

AFFILIATE REPRESENTATIONS AND WARRANTIES

You represent and warrant that: (i) you have all sufficient rights and permissions to participate in the Affiliate Program and to provision Hypermedica with Affiliate Leads for our use in sales and marketing efforts or as otherwise outlined in this Agreement, (ii) your participation in this Affiliate Program will not conflict with any of your existing agreements or arrangements, and (iii) you own or have sufficient rights to use and to grant to us our right to use the Affiliate Marks.

You further represent and warrant that: (i) you will ensure that you are compliant with any trade or regulatory requirements that may apply to your participation in the Affiliate Program (for example, by clearly stating you are a Hypermedica Affiliate on any website(s) you own where you make an Affiliate Link available); (ii) you will accurately provide in the Affiliate Tool all websites and domains you own where you intend to use Affiliate Links to generate Affiliate Leads; (iii) you will not purchase ads that direct to your site(s) or through an Affiliate Link that could be considered as competing with Hypermedica’s own advertising, including, but not limited to, our branded keywords; (iv) you will not participate in cookie stuffing or pop-ups, false or misleading links are strictly prohibited; (v) you will not attempt to mask the referring URL information; (vi) you will not use your own Affiliate Link to purchase Hypermedica products for yourself; and (vii) you will not use any mechanisms to deliver leads other than through an intended consumer. This includes sourcing leads through compilations of personal data such as phonebooks, using fake redirects or other tools or automation devices to generate leads (including but not limited to robots, lframes, or hidden frames), or offering incentives to encourage purchases or signups.  

INDEMNIFICATION

You will indemnify, defend and hold us harmless, at your expense, against any third-party claim, suit, action, or proceeding (each, an "Action") brought against us (and our officers, directors, employees, agents, service providers, licensors, and affiliates) by a third party not affiliated with us to the extent that such Action is based upon or arises out of (a) your participation in the Affiliate Program, (b) our use of the prospect data you provided us, (c) your noncompliance with or breach of this Agreement, (d) your use of the Affiliate Tool, or (e) our use of the Affiliate Marks. We will: notify you in writing within thirty (30) days of our becoming aware of any such claim; give you sole control of the defense or settlement of such a claim; and provide you (at your expense) with all information and assistance reasonably requested by you to handle the defense or settlement of the claim. You shall not accept any settlement that (i) imposes an obligation on us; (ii) requires us to make an admission; or (iii) imposes liability not covered by these indemnifications or places restrictions on us without our prior written consent.

DISCLAIMERS; LIMITATIONS OF LIABILITY

1. Disclaimer of Warranties. 

WE AND OUR AFFILIATED COMPANIES AND AGENTS MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, SECURITY OR ACCURACY OF THE HYPERMEDICA PRODUCTS, HYPERMEDICA CONTENT, THE AFFILIATE PROGRAM OR THE AFFILIATE TOOL FOR ANY PURPOSE. APPLICATION PROGRAMMING INTERFACES (APIs) AND THE AFFILIATE TOOL MAY NOT BE AVAILABLE AT ALL TIMES. TO THE EXTENT PERMITTED BY LAW, THE HYPERMEDICA PRODUCTS AND AFFILIATE TOOLS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. WE DISCLAIM ALL WARRANTIES AND CONDITIONS OF ANY KIND CONCERNING THE HYPERMEDICA PRODUCTS AND THE AFFILIATE TOOL INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

1. No Indirect Damages. 

TO THE EXTENT PERMITTED BY LAW, IN NO EVENT SHALL EITHER PARTY BE LIABLE FOR ANY INDIRECT, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS OR BUSINESS OPPORTUNITIES.

1. Limitation of Liability. 

IF, NOTWITHSTANDING THE OTHER TERMS OF THIS AGREEMENT, WE ARE DETERMINED TO HAVE ANY LIABILITY TO YOU OR ANY THIRD PARTY, THE PARTIES AGREE THAT OUR AGGREGATE LIABILITY WILL BE LIMITED TO THE TOTAL COMMISSION AMOUNTS YOU HAVE EARNED FOR THE RELATED CUSTOMER TRANSACTIONS IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO A CLAIM.

1. Affiliate Tool. 

WE DISCLAIM ALL LIABILITY CONCERNING THE AFFILIATE TOOL THAT YOU USE.  WE DO NOT PROMISE TO MAKE THE AFFILIATE TOOL AVAILABLE TO YOU, AND WE MAY CHOOSE TO DO SO, OR NOT DO SO, IN OUR DISCRETION.

1. Cookie Duration. 

COOKIES USED AS PART OF THE AFFILIATE TOOL HAVE A SET DURATION. IF A POTENTIAL CUSTOMER CLEARS THEIR COOKIES DURING THIS PERIOD, HYPERMEDICA SHALL NOT BE LIABLE FOR ANY COMMISSIONS THAT MAY HAVE BEEN OWED TO YOU.

GENERAL

1. Amendment; No Waiver. 

We may update and change any part or all of this Agreement, including by replacing it in its entirety. If we update or change this Agreement, the updated Agreement will be made available to you via the Affiliate Tool and/or by email. The updated Agreement will become effective and binding on the next business day after we or the Affiliate Tool have notified you. When we change this Agreement, the "effective date" date above will be updated to reflect the date of the most recent version at https://hypermedica.com/affiliate-program-agreement. We encourage you to review this Agreement periodically.  If you don’t agree to the update, change, or replacement, you can choose to terminate as we describe above. No delay in exercising any right or remedy or failure to object will be a waiver of such right or remedy or any other right or remedy. A waiver on one occasion will not be a waiver of any right or remedy on any future occasion.

1. Applicable Law. 

This Agreement shall be governed by the laws of the United States Territory of Puerto Rico, without regard to the conflict of laws provisions thereof. In the event either of us initiates an action in connection with this Agreement or any other dispute between the parties, the exclusive venue and jurisdiction of such action shall be in the state and federal courts in San Juan, Puerto Rico.

1. Force Majeure. 

Neither party will be responsible for failure or delay of performance if caused by an act of war, hostility, or sabotage; act of God; electrical, internet, or telecommunication outage that is not caused by the obligated party; government restrictions; or other event outside the reasonable control of the obligated party. Each party will use reasonable efforts to mitigate the effect of a force majeure event.

1. Actions Permitted. 

Except for actions for nonpayment or breach of a party’s proprietary rights, no action, regardless of form, arising out of or relating to this Agreement may be brought by either party more than one (1) year after the cause of action has accrued.

1. Relationship of the Parties. 

Both you and we agree that no joint venture, partnership, employment, or agency relationship exists between you and us because of this Agreement.

1. Compliance with Applicable Laws.  

You shall comply and shall ensure that any third parties performing sales or referral activities on your behalf comply, with all applicable foreign and domestic laws (including without limitation export laws and laws applicable to sending unsolicited email), governmental regulations, ordinances, and judicial administrative orders. You shall not engage in any deceptive, misleading, illegal, or unethical marketing activities or activities that otherwise may be detrimental to us, our customers, or the public. Export laws and regulations of the United States and any other relevant local export laws and regulations may apply to Hypermedica Products. You will comply with the sanctions programs administered by the Office of Foreign Assets Control (OFAC) of the US Department of the Treasury.  You will not directly or indirectly export, re-export, or transfer the Hypermedica Products to prohibited countries or individuals or permit the use of the Hypermedica Products by prohibited countries or individuals.

1. Severability. 

If any part of this Agreement is determined to be invalid or unenforceable by applicable law, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of this Agreement will continue in effect.

1. Notices. 

Notice will be sent to the contact address set forth herein (as such may be changed by notice given to the other party) and will be deemed delivered as of the date of actual receipt. 

To Mdustry, LLC., Attn: General Counsel, P.O. Box 193497, San Juan, PR 00919.

 
To you: your address is provided in our affiliate account information for you. 
We may give electronic notices specific to you by email to your e-mail address(es) on record in our account information for you. We may give notice to you by telephone calls to the telephone numbers on record in our account information for you.

1. Entire Agreement. 

This Agreement is the entire agreement between us for the Affiliate Program and supersedes all other proposals and agreements, whether electronic, oral, or written, between us. We object to and reject any additional or different terms proposed by you, including those contained in your purchase order, acceptance, or website. Our obligations are not contingent on the delivery of any future functionality or features of the Hypermedica Products or dependent on any oral or written public comments made by us regarding future functionality or features of the Hypermedica Products. It is the express wish of both you and us that this Agreement and all related documents be drawn up in English. We might make versions of this Agreement available in languages other than English. If we do, the English version of this Agreement will govern our relationship, and the translated version is provided for convenience only and will not be interpreted to modify the English version of this Agreement.

1. Assignment. 

You will not assign or transfer this Agreement, including any assignment or transfer because of a merger, reorganization, sale of all or substantially all its assets, change of control, or operation of law, without our prior written consent. We may assign this Agreement to any affiliate or in the event of a merger, reorganization, sale of all or substantially all our assets, change of control, or operation of law.

1. No Third-Party Beneficiaries.  

Nothing in this Agreement, express or implied, is intended to or shall confer upon any person or entity (other than the parties hereto) any right, benefit, or remedy of any nature whatsoever under or because of this Agreement.

1. Program Policies. 

We may change the Program Policies from time to time. Your participation in the Affiliate Program is subject to the Program Policies, which are available in Exhibit A for reference.

1. No Licenses. 

We grant to you only the rights and licenses expressly stated in this Agreement, and you receive no other rights or licenses concerning us, Hypermedica Products, our trademarks, or any other property or right of ours.

1. Sales by Hypermedica. 

This Agreement shall in no way limit our right to sell the Hypermedica Products, directly or indirectly, to any current or prospective customers.

1. Authority. 

Each party represents and warrants to the other that it has full power and authority to enter into this Agreement and that it is binding upon such party and enforceable under its terms.

1. Survival. 

The following sections shall survive the expiration or termination of this Agreement: ‘Commission and Payment’, ‘Proprietary Rights’, ‘Confidentiality’, ‘Effects of Termination/Expiration’, ‘Indemnification’, ‘Disclaimers; Limitation of Liability’, ‘Non-Solicitation’ and ‘General’.

EXHIBIT A

HYPERMEDICA AFFILIATE PROGRAM POLICIES

EFFECTIVE DATE

March 5, 2024

OUR AFFILIATE PROGRAM POLICIES

All Hypermedica Affiliates are required to complete the agreement and remain in compliance with these terms. 

This list contains everything you need to know to be a Hypermedica affiliate, including resources, recommendations, and some fun legal stuff.

If you're not yet part of the Hypermedica Affiliate Program, you can apply here.

If you ever need anything else or have questions, feel free to reach out to the team at affiliates@hypermedica.com

  

COMMISSION

Commission rate: 

Available commissions are outlined in the Affiliate Tool. Commissions may be based on either purchase or signup (not both), and purchase commissions may be calculated based on monthly or annual purchases at the rates outlined in the Affiliate Tool.

 

Limitations:

1. For purchase commissions, you will receive a commission for the first purchase made by a new customer who is not in an active sales process with us at the time of the affiliate link click.

1. The customer needs to be an active customer for the locking period in the Affiliate Tool.

1. Commissions will still be counted if a user starts on one domain and then signs up or purchases on another Hypermedica domain.

1. Affiliate links may rely on cookies to track referrals. Therefore, if cookies get cleared, we may not be able to track these events.

1. Cookie windows are stated in the Affiliate Tool.

1. Only affiliate links can be used to track referrals. Incorrect use of affiliate links will cause an inability to track referrals.

1. You cannot use affiliate links to refer clients you are servicing. You'll need to join the Solutions Partner Program and register them as a lead. As a Hypermedica affiliate, you also can't be a billing contact or user of the account referred.

1. Fraudulent or stolen attribution is a non-payable event. If we suspect fraud (for example, if we see that signups are all from the same city or IP address) we may require you to prove that the referrals are valid.

Several other limitations may result in the commission not being paid - we encourage you to read the Affiliate Program Agreement for more information on this.

 

Upgrades/downgrades: 

You do not receive additional commission if a customer upgrades to a higher-tiered product in the future. If a customer downgrades, you will receive the commission associated with that downgrade.

 

Attribution: 

In the event a single customer clicks two different affiliate links, the last affiliate gets the credit. We do, however, reserve the right to modify this in certain circumstances. 

 

PROMOTING HYPERMEDICA

Hypermedica branding

Do: Capitalize the “H” in “Hypermedica”. This is important to maintain consistent branding. You must follow our vendor kit, our Trademark Usage Guidelines here, and our Content Usage Guidelines here.

Do Not: Use false or misleading statements on the benefits of using Hypermedica (e.g. “Get rich quick with Hypermedica”). Do not modify or adjust the Hypermedica wordmark or sprocket logo in any sort of marketing material you might create, including the creation of any visual badges or dual-logo lockups.

 

What to call yourself

As we have multiple ways to partner with Hypermedica and several ways to reference those relationships, here are some guidelines around what you can and cannot call yourself within the Hypermedica Affiliate Program.

Do: Say you’re a “Hypermedica Affiliate" or “Affiliate Marketer”.

Do Not: Refer to yourself as a Partner or that you’ve “partnered with Hypermedica.” This includes press releases, references in videos, listings on your website, or in any other marketing material you may be using.

 

Buying ads

You will not purchase ads that are direct to your site(s) or through an affiliate link that could be considered as competing with Hypermedica’s advertising, including, but not limited to, our branded keywords. If running ads, you need to direct the ad to your website (and not to Hypermedica.com or a standalone landing page).

 

POLICIES THAT DON’T FIT INTO THE OTHER BUCKETS

1. Survey participation: 

We would encourage you to participate in any affiliate-specific NPS surveys, industry surveys, marketing surveys, etc. as we request.

1. Sharing placements: 

When requested, you’ll share the places where you’ve used your affiliate link. This includes, but is not limited to, links, screenshots, and email sends.

1. Purchasing Hypermedica yourself: 

One of the benefits of the Affiliate Program is we don’t require you to purchase Hypermedica products. However, if you decide to purchase, we require that you do not use your affiliate link.

1. Solutions Partner Program:

If you’re also part of one of Hypermedica’s other commission programs, you will only receive a commission for either that program or the affiliate program depending on whether you registered the lead, or the customer went through your affiliate link. When working with clients, you are not allowed to use your affiliate link. You must join the Solutions Partner Program to refer clients.

1. FTC Disclosure: 

You must be FTC compliant and disclose in a clear way before the affiliate link that you will receive a commission if someone clicks through and purchases.